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TyFord Motor Company Rating 1 2 3 4 5 Web http://www.ford.com Address 1 American Rd. Dearborn, MI 48126 Contact Alan Mulally Role President CEO and Director Phone (313) 322-**** Fax (800) 392-**** Employees 164,000 Twitter IDs @Ford Leon - 6 d 17 h ago Mr.

Allan, General Manager Gary Yeomans Ford/Lincoln This is to inform you that I have notified the Attorney General in the State of Florida to request to go to arbitration by the Florida New Motor Vehicle Board on my Lincoln MKC, 2016 vin# 5LMCJ3C95GUJ19731. I was told by Jason Pratt and Gary Boyler the car had a rattle in the frame and they could not repair it and the car will be sent back to Lincoln. When I called the Lincoln Corp. at (hidden) ext.#77927 and spoke to Jovanna she actually told me Lincoln wasn't going to do anything as far as helping a long time Lincoln customer by being compensated for the car in any way.

And the car had been *** for two years with the rattle in the frame. This is why I am going to arbitration to have the vehicle title branded so it won't get sold to another customer, because of the aggravation again. On Tuesday the 16th of Jan. 2018 I was notified by text from GARY YEOMANS FORD Tom in service, that the car was ready to be picked up.

when my wife & I arrived on Tuesday to our surprize we saw there were parts laying on the seat & the middle post on the right side was not put together. There was also grease all over the headliner. Tommy Arena, customer service mgr. & Gary Boyle master technician (SAW ALL THE DAMAGE TO THE CAR).

THEREFORE WE DID NOT PICK UP THE CAR. Leon

Reason of review: Damaged or defective.

Monetary Loss: $5000.

Preferred solution: Full refund.

Gary Yeomans Ford Cons: Management.

Location: 1420 N Tomoka Farms Rd, Daytona Beach, FL 32124, USA

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GaryYeomansFordCares

Thank you for your review, your business and opinion matter greatly to us! We would be happy to go over your concerns again in person. Please give me a call to set up a time that will work for you!Best,Jeromie AllanGeneral ManagerGary Yeomans Ford & Lincoln1420 Tomoka Farms Rd.Daytona Beach, Fl 32124(386) 253-6771(316) 393-3721

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reply icon Replying to comment of GaryYeomansFordCares

Mr. Allan, We will be in Daytona Beach on Monday March 5th.

to file our claim against Gary Yeoman Ford/Lincoln in small claims court. So, anytime on Monday will be fine to meet.Leo

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