Gary Yeomans Ford
Reviews and Complaints
Gary Yeomans Ford - Car Repair Review from Daytona Beach, Florida
Mr. Allan,/ Paul Thiel
General Manager
Gary Yeomans Ford/Lincoln
This is to inform you that I have notified the Attorney General in the State of Florida to request to go to arbitration by the Florida New Motor Vehicle Board on my Lincoln MKC, 2016 vin# {{REDACTED}}.
I was told by Jason and Gary Boyler the car had a rattle in the frame and they could not repair it and the car will be sent back to Lincoln.
When I called the Lincoln Corp. at (hidden) ext.#77927 and spoke to Jovanna she actually told me Lincoln wasn't going to do anything as far as helping a long time Lincoln customer by being compensated for the car in any way. And the car had been *** for two years with the rattle in the frame. This is why I am going to arbitration to have the vehicle title branded so it won't get sold to another customer, because of the aggravation again.
On Tuesday the 16th of Jan. 2018 I was notified by text from GARY YEOMANS FORD Tom in service, that the car was ready to be picked up.
when my wife & I arrived on Tuesday to our surprize we saw there were parts laying on the seat & the middle post on the right side was not put together. There was also grease all over the headliner.
Tommy Arena, customer service mgr. & Gary Boyle master technician (SAW ALL THE DAMAGE TO THE CAR). THEREFORE WE DID NOT PICK UP THE CAR.
Leon
TO BUY A LINCOLN FOR A BETTER DEAL SEE BOZARD FORD/ LINCOLN IN ST. AUGUSTINE FL Jeremy Criscione
when my wife & I arrived on Tuesday to our surprize we saw there were parts laying on the seat & the middle post on the right side was not p
when my wife & I arrived on Tuesday to our surprize we saw there were parts laying on the seat & the middle post on the right side was not p
- Service
Preferred solution: Let the company propose a solution
Lincoln MKC, 2016 vin# 5LMCJ3C95GUJ19731.
TODAY file a complaint on their abuse of financial exploitation of a senior citizen.
I was told by Jason and Gary Boyler the car had a rattle in the frame and they could not repair it and the car will be sent back to Lincoln.
When I called the Lincoln Corp. at 888-214-**** ext.#77927 and spoke to Jovanna she actually told me Lincoln wasn't going to do anything as far as helping a long time Lincoln customer by being compensated for the car in any way. And the car had been *** for two years with the rattle in the frame. This is why I am going to have the vehicle title branded so it won't get sold to another customer, because of the aggravation again.
thanks for nothing
Leon & Loraine Kubinski
386-775-****
January 16, 2018
Elder anuse
OUTSTANDING SERVICE
Service Dept. Poor Customer Service
NHTSA Recall 16V-384
Received the recall letter from Ford Motor Co. stating finally the parts were available to replace defective air bags. I scheduled an appointment for Sat. April 21st @ 8:00 am for the repair.
When I arrived Paul in the service department was very rude and unconcerned of my schedule when he told me they didn’t have the recall part to replace the passenger air bag. When my appointment was scheduled I should of been advised at that time.
Then to top off Gary Yeoman’s poor customer service I receive an email the next day stating I missed my appointment and they are sorry they missed me.
Then when I called in to speak to the service manager Gary Boyle I was told he was not available. I left a voice message and it has been 4 hours later with no response.
- Level of service
- Poor service
- Management
Preferred solution: My time is of value. Whether Gary Yeoman’s thinks so or not.
Liars and Cheats!
- Lies and deceit
Preferred solution: Let the company propose a solution
Cheats
A favorable experience.
Leo K
- Poor service
Preferred solution: Let the company propose a solution
Customer Service
I had a great experience
My Lincoln MKC, 2016 vin# 5LMCJ3C95GUJ19731
TyFord Motor Company Rating 1 2 3 4 5 Web http://www.ford.com Address 1 American Rd. Dearborn, MI 48126 Contact Alan Mulally Role President CEO and Director Phone (313) 322-**** Fax (800) 392-**** Employees 164,000 Twitter IDs @Ford Leon - 6 d 17 h ago Mr.
Allan, General Manager Gary Yeomans Ford/Lincoln This is to inform you that I have notified the Attorney General in the State of Florida to request to go to arbitration by the Florida New Motor Vehicle Board on my Lincoln MKC, 2016 vin# 5LMCJ3C95GUJ19731. I was told by Jason Pratt and Gary Boyler the car had a rattle in the frame and they could not repair it and the car will be sent back to Lincoln. When I called the Lincoln Corp. at (hidden) ext.#77927 and spoke to Jovanna she actually told me Lincoln wasn't going to do anything as far as helping a long time Lincoln customer by being compensated for the car in any way.
And the car had been *** for two years with the rattle in the frame. This is why I am going to arbitration to have the vehicle title branded so it won't get sold to another customer, because of the aggravation again. On Tuesday the 16th of Jan. 2018 I was notified by text from GARY YEOMANS FORD Tom in service, that the car was ready to be picked up.
when my wife & I arrived on Tuesday to our surprize we saw there were parts laying on the seat & the middle post on the right side was not put together. There was also grease all over the headliner. Tommy Arena, customer service mgr. & Gary Boyle master technician (SAW ALL THE DAMAGE TO THE CAR).
THEREFORE WE DID NOT PICK UP THE CAR. Leon
- Management
Preferred solution: Full refund
from jeff and amber wolbert mike long and jane
GARY YEOMAN FORD
Bought a decked out used 2014 Ford Expedition from Yeoman's. Awesome vehicle.
42K. Got a letter from the general manager several days later saying sorry they could not find us a vehicle. How dumb. 3 months later , the front a/c quit on Sunday.
I called their shop on Monday morning only to be told, it would be Thursday, a week and a half later before they could get us in for repairs. Imagine ,,, Florida, 85 degrees out and no air conditioning in a car that we just bought.?? So I called Coggan Ford in Deland Florida. We set an appointment for the following day.
They did the work and called us by 3 pm to pick the car up. They had also noticed the front brakes were at about 25 percent. Great job on the certified used car *** yeoman.
I added this comment to Yeoman's information and never got a call or e-mail from them. Coggan has my business now.
- Our salesman and the vehicle
- Unavailability of service and certified inspection on brakes
Preferred solution: Let the company propose a solution
Great Customer Service
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LeoTO BUY A LINCOLN FOR A BETTER DEAL SEE BOZARD FORD/ LINCOLN IN ST. AUGUSTINE FL Jeremy Criscione
If you're buying a Lincoln don't buy it from Gary Yeoman Service stinks and he won't back up anything with Lincoln you'll get a better deal from another dealer
When it comes to service and support gary yeomans is not the dealer. I bought my new Lincoln from BOZARD FORD/LINCOL INST AUGUSTINE FL
We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to work with you again in the future.
NO FUTURE WITH ME AND gary yeoman lincoln/ ford